Privacy Policy

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

We may collect any or all of the information that you give us, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

If you complete the quote request form on this website, the details you provide — your name, the contact details you give us, the site postcode, the service you are enquiring about and any description you add — are sent to us by email so that we can respond to your enquiry.

We use these details to reply to you and to prepare a quotation. They are not sold, and they are not used for marketing unless you ask us to contact you about other services.

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with applicable data protection law. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device.

If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties — for example, the number of individuals visiting our website or completing a registration form — but we will not use any information that could identify those individuals.

You have the right to ask us for a copy of the personal information we hold about you, to have it corrected if it is inaccurate, and to ask us to delete it. To make a request, contact us using the details below.

If you are not satisfied with how we have handled your information, you have the right to complain to the Information Commissioner's Office at ico.org.uk.

This website contains links to other websites. Feedback Atency is not responsible for the privacy policies or practices of any third party.

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

If you have any questions about this policy or about the information we hold about you, please contact us:

Telephone: 01256 770467
Email: service@feedbackatency.co.uk
Feedback Atency Ltd, Company Limited by Guarantee No 04746550